Parents put their children in daycares thinking they’ll be safe and well taken care of, not locked outside and forgotten. That’s why one woman was so shocked by what she witnessed a couple of weeks ago.

On November 1, the woman noticed a little boy standing outside Sunshine Kids Learning Academy in Charlotte, North Carolina, unattended and visibly distraught. The toddler had been crying and knocking on one of the daycare’s back doors at around 5:40 p.m. that evening, having been there for who knows how long.

What’s worse is that when the woman went inside and let the daycare workers know what was going on, they had no idea he’d been left outside and said they thought he’d gone home already.

The employee responsible for the child has since been fired and state investigators are looking into the incident. Learn more in the video below.

(from Fox 46 Charlotte)